Customer reviews

Your opinion is important: future guests will read it and will be aknowledge from your own experience in order to make an informed choice; our staff will treasure your reviews to improve our services and meet customers' needs.

Very good

Very friendly staff
Hotel guest
30-Sep-2019

Excellent

I received an email prior to my arrival, with information about the hotel as well as how to locate the hotel. It's a small hotel, and the location is great; close proximity to the main Firenze railway station and not too far from the main attractions. The staff were friendly and provided me with maps and information, and made me feel very welcome. The lady looking after the breakfast room deserves a special mention; she greeted everyone as they arrived in the breakfast room and was always cheerful. Makes for a good start to the day! The breakfast offered a good variety of food. The hotel was peaceful and my little single room, with lovely hand-painted furniture, had a big window with plenty of light, and a view to the garden. I slept well! Margaret from Melbourne, Australia
Hotel guest
31-May-2019

Very good

We traveled to and from Florence via Pisa using the train and bus. Hotel vasari was equally easy to access using both forms of transport. On the return journey staff were helpful in printing out time tables and prices to assist our commute. We were made to feel particularly welcome and enjoyed the quirky originality of the decor. Options for good food at sensible prices were plentiful and all major sights an easy walking away. We looked carefully when choosing a hotel for our stay and have been more than satisfied. Helpful, relaxed and friendly, just right for us, we would happily book again. Thank you.
Hotel guest
29-May-2019

Excellent

It was our second visit at Hotel Vasari Palace and we were as pleased the second time as we had been the first time. Alberto at reception was, as always, very welcoming and helpful. The room was very comfortable and very clean and the breakfast was very satisfying. We would definitely recommend this hotel.
Johanne Gauthier
22-Apr-2019

Excellent

We had a great stay!!! The rooms were very clean , front staff desk was very friendly and helpful and everything was as described. Also, prime location near everything! Thank you!
Hotel guest
24-Feb-2019

Excellent

The family room easy accommodated our family of four including two teens. The hotel was quiet and comfortable despite there being a number of guests. The hotel is close to the train station and all of the major attractions. Restaurants in the area are very good with many options. Most impressive of all? The breakfast was wonderful. Excellent variety and hot cocoa brought directly to our table. Thank you!
Hotel guest
17-Dec-2018

Excellent

Excelent location, Great service and breakfast Beautiful place
Hotel guest
2-Nov-2018

Excellent

lovely hotel with character, very clean, comfortable bed and good breakfast. Our room was very quiet despite the hotel being so central and handy for train station. The staff were all friendly and helpful.
Hotel guest
23-Oct-2018

Excellent

Es la cuarta vez que nos alojamos en este excelente hotel. Su ubicación, muy cerca de la estación de Santa María Novella, lo hace un lugar muy cómodo tanto para salir como para llegar a Firenze. La amabilidad de Alberto el conserje que nos recibió es para destacar, al igual que la educación y amabilidad de Carmen quien nos servía el desayuno de manera muy simpática, hablando en español y dándonos recomendaciones de los lugares que podíamos visitar. Siempre es un placer ver la decoración de este hotel, con imitaciones de pinturas de los famosos artistas que caracterizan al arte fiorentino. Seguramente, en un nuevo viaje, volvemos a este hotel ya que nos sentimos como en casa. Muchas gracias!
Martin Cipollone
1-Aug-2018

Excellent

We were very satisfied with our stay at the Vasari Palace in 2016 so we returned in the summer of 2018 and were equally impressed. The staff is friendly and very accommodating. It's location is close enough to walk from the termini. The rooms are clean and have air conditioning--good breakfast selection!! We plan on staying at the Vasari on our next visit to Florence.
Hotel guest
13-Jun-2018

Excellent

We were recommended by a friend to stay at HVP--GLAD we did ! Our stay was comfortable, relaxing & the staff very helpful. Would stay there again and recommend this fine facility to anyone. Breakfast was perfect--true to the GOOD MORNING SIGN posted by coffee/tea area.Also, found out who is pictured on RM 109-King Charles IX of France 1561 by Francois Couet. THANK YOU again !
Anthony Yonto
26-Apr-2018

Excellent

We booked our room at the Hotel Vasari Palace at the last minute at the recommendation of a friend who was also staying there. We are so happy we did!! The location is perfect, about a block from the train station. Most all of the tours leaves from the station. The major sites are within a reasonable walking distance and a half block away from Faenza Street - amazing neighborhood and leads you to the action. The building used to be a monastery - nicely appointed. The rooms are very clean and offer everything to make your stay most comfortable - the bed was wonderful. The best part, though, is the amazing staff. Very attentive, helpful in booking tours, very knowledgeable. Breakfast is typical Italian but everything you could want. You are well taken care of. We will definitely stay there again.
Hotel guest
27-Oct-2017

Excellent

Great place to stay. The hotel is very close to the train station but yet an easy walk to many sites in Florence. The staff was extremely helpful and informative.
Hotel guest
19-Oct-2017

Very good

I really liked the hotel. The location was excellent, and the room was very good. Pity the street was so noisy during the night - not much you can do about that. Service was excellent.
Hotel guest
26-Sep-2017

Excellent

Comfortable, convienient, reasonably priced. Nice hotel.
John Culhane
9-Jul-2017

Very good

great location for closeness to train station, clean, relatively quiet and comfortable and the home like atmosphere was enhanced by the decor. Staff was friendly. I would come again.
Hotel guest
21-May-2017

Very good

Small hotel in quiet street minutes away from train station. Handy for access to main sight/areas of Florence. Rooms good with decent beds and facilities. Hotel has nice resident sitting areas and offers free drinks. Breakfast is good with plenty variety. Staff pleasant, especially in morning and evening. Very welcoming and they allow you are checking out to leave your cases until later,
Hotel guest
9-Apr-2017

Excellent

Had a very pleasant stay at Hotel Vasari. The host was very kind and helpful.
Hotel guest
30-Mar-2017

Very good

Location is perfect. Hospitality is quite good. Room is good, clean. Bath room is quite narrow. Shampoo and soap are too little.
sarun prakairungthong
10-Nov-2015

Very good

Great breakfast buffet, friendly staff and hotel is in a very central location,easy access to the train terminal and all the place of interests. Thanks
Hotel guest
9-Nov-2015


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