FAQ
Are taxes and service included in the price?
Yes, taxes and service are included.
What are the check in and check out times?
Check-in: from 12.00 midday
Check-out: Before 11.00.
Where can I leave my luggage after check-out?
You can take advantage of a space, completely free, in the luggage deposit located on the reception floor.
Are the indicated prices per person or per room?
The prices indicated are per room per day.
Is breakfast included in the price?
Yes, breakfast is included in the price.
What kind of breakfast is served?
We offer our guests a continental buffet breakfast.
At what time we can have breakfast?
Our breakfast buffet is completely set up from 7: 30 a.m. to 09: 30
Does the Hotel have a car park?
The hotel has an inside court used for parking. The number of parking spaces is limited.
Are there non-smoking rooms?
Yes, all our rooms are non-smoking.
What floors are the rooms on and is there a lift?
The rooms are on 3 floors. The Hotel has a lifts.
Is there a TV with satellite channels in the rooms?
Yes, all the rooms have satellite TV with international channels
Is there a telephone with direct external line in the rooms?
Yes, there is a telephone with direct external line.
Are the rooms equipped with modem plug and external phone line to connect to internet?
No, at moment the hotel lacks Internet connection in rooms. It is always possible to a dial-up through an external connection phone line.
Is there air conditioning or heating in the rooms?
All rooms have air conditioning or heating, at no extra charge.
What in-room services are there?
All rooms have air conditioning or heating, at no extra charge. Rooms also have safe and mini bar. There are towels, soap, shampoo, bathing caps, shoes sponges and a hairdryer in the bathrooms.
Do you have a restaurant?
No we don't, but there are plenty of good Trattorias, Restaurants and Wine-Bars in the area. Our staff will be happy to give suggestions.
There is an internet point in a hotel?
No, at the moment we cannot offer this service.
What languages do the Hotel receptionists speak?
English, French, Spanish.
How far is the Hotel from the railway station?
The Santa Maria Novella railway station is less than 100 mt. from the Hotel.
How far is the Hotel from the Airport?
The Peretola Airport of Florence is about 6 km from the Hotel. The airport G.Galilei of Pisa is approximately 95 km
Where can I rent a car?
The most well-known car rental companies (Hertz, Avis, Europcar, Maggiore, etc) have offices within walking distance about 300 mt. away.
Is it possible to reserve tickets to museums and organized tours through the hotel?
At the reception you will receive all necessary information for a successful stay in Florence.
Is there a wellness centre in the hotel?
No, there isn’t.
Are small animals admitted?
Yes, small animals are welcome.
Can I pay by credit cards?
Yes, we accept all the major credit cards.
What other payment methods are accepted?
Cash, of course. And you can also pay in advance by bank draft or postal order.
What are the cancellation policies?
Notify 2 days before for cancellation.
One night charge in the case of no-show
Yes, taxes and service are included.
What are the check in and check out times?
Check-in: from 12.00 midday
Check-out: Before 11.00.
Where can I leave my luggage after check-out?
You can take advantage of a space, completely free, in the luggage deposit located on the reception floor.
Are the indicated prices per person or per room?
The prices indicated are per room per day.
Is breakfast included in the price?
Yes, breakfast is included in the price.
What kind of breakfast is served?
We offer our guests a continental buffet breakfast.
At what time we can have breakfast?
Our breakfast buffet is completely set up from 7: 30 a.m. to 09: 30
Does the Hotel have a car park?
The hotel has an inside court used for parking. The number of parking spaces is limited.
Are there non-smoking rooms?
Yes, all our rooms are non-smoking.
What floors are the rooms on and is there a lift?
The rooms are on 3 floors. The Hotel has a lifts.
Is there a TV with satellite channels in the rooms?
Yes, all the rooms have satellite TV with international channels
Is there a telephone with direct external line in the rooms?
Yes, there is a telephone with direct external line.
Are the rooms equipped with modem plug and external phone line to connect to internet?
No, at moment the hotel lacks Internet connection in rooms. It is always possible to a dial-up through an external connection phone line.
Is there air conditioning or heating in the rooms?
All rooms have air conditioning or heating, at no extra charge.
What in-room services are there?
All rooms have air conditioning or heating, at no extra charge. Rooms also have safe and mini bar. There are towels, soap, shampoo, bathing caps, shoes sponges and a hairdryer in the bathrooms.
Do you have a restaurant?
No we don't, but there are plenty of good Trattorias, Restaurants and Wine-Bars in the area. Our staff will be happy to give suggestions.
There is an internet point in a hotel?
No, at the moment we cannot offer this service.
What languages do the Hotel receptionists speak?
English, French, Spanish.
How far is the Hotel from the railway station?
The Santa Maria Novella railway station is less than 100 mt. from the Hotel.
How far is the Hotel from the Airport?
The Peretola Airport of Florence is about 6 km from the Hotel. The airport G.Galilei of Pisa is approximately 95 km
Where can I rent a car?
The most well-known car rental companies (Hertz, Avis, Europcar, Maggiore, etc) have offices within walking distance about 300 mt. away.
Is it possible to reserve tickets to museums and organized tours through the hotel?
At the reception you will receive all necessary information for a successful stay in Florence.
Is there a wellness centre in the hotel?
No, there isn’t.
Are small animals admitted?
Yes, small animals are welcome.
Can I pay by credit cards?
Yes, we accept all the major credit cards.
What other payment methods are accepted?
Cash, of course. And you can also pay in advance by bank draft or postal order.
What are the cancellation policies?
Notify 2 days before for cancellation.
One night charge in the case of no-show